Freight Command Center Call

Freight Resource Center

Practical guides, checklists and tools for planning and moving freight.

Not sure where to start?

Choose the question closest to yours.

How do I ship this?

Start with the freight itself. See how different commodities are measured, protected, loaded and matched to equipment.

What equipment do I need?

Start with dimensions, weight, loading method and protection requirements—not a trailer name.

What do I need before it ships?

Measurements, weight, paperwork, packaging, access and pickup details that prevent surprises later.

Where do I find it?

Find the number, document, status or official source you need without hunting through freight terminology.

Why did this happen?

Understand why a price, invoice, classification, carrier, appointment or requirement changed.

Something went wrong

Start with the problem in front of you and work the next step before it becomes a bigger one.

Popular questions

Shipping across a border?

Browse resources

174 resources

Quoting

Behind Your Freight

Pricing

Service types

Preparing freight

Flatbed loading, securement and protection

What to measure, who lifts, how it is tied down, and when tarps and permits enter the conversation.

Preparing freight
Guide 9 min read

Preparing freight for pickup

Build it right, protect it, and have it ready when the truck arrives.

Preparing freight
Guide 2 min read

Build a pallet that survives

Stacking, stretch wrap, corner boards and the overhang nobody warns you about.

Preparing freight
Guide 5 min read

Securing freight in a trailer

Dunnage, blocking, bracing, load bars and straps, and when each applies.

Preparing freight
Guide 4 min read

Crate or pallet?

When packaging has to escalate, and what a crate costs you in weight and cube.

Preparing freight
Guide 3 min read

Reefer airflow and loading

The air path, the return chute, and why loading to the roof fails.

Preparing freight
Guide 3 min read

Before the truck arrives

The prep check that stops a pickup turning into detention.

Preparing freight
Guide 3 min read

How to ship freight: a step-by-step guide

The whole sequence for a first or occasional shipment, from describing the freight to keeping the signed POD.

Preparing freight
Guide 6 min read

How to fill out a bill of lading

Field by field: parties, references, count, commodity, weight, class and instructions, matched to the freight leaving.

Preparing freight
Guide 6 min read

What documents do I need to ship freight?

The paperwork a shipment may need, stage by stage: quote record, BOL, packing list, appointment, permits, seal and POD.

Preparing freight
Guide 4 min read

Oversize planning

Oversize & overweight permits: what shippers need to know

The useful starting point is the actual loaded vehicle: its dimensions, gross weight, axle layout and proposed route. A permit review turns those facts into conditions for a particular movement.

Oversize planning
Guide 6 min read

How to plan a multi-state oversize load

Build one shipment record, then review each jurisdiction the proposed route crosses. The goal is a connected movement plan with clear responsibilities at every border.

Oversize planning
Guide 5 min read

What makes a load oversize or overweight?

Size and weight are separate questions. A vehicle can be within a general gross-weight figure and still need axle or bridge review; a light shipment can still exceed a dimensional limit.

Oversize planning
Guide 5 min read

Pilot cars and escorts: when are they required?

Escort planning depends on the load, roadway and permit conditions. The number and position of vehicles can change along the same trip.

Oversize planning
Guide 4 min read

How oversize permit costs are calculated

The base permit price may be only one part of the state charge. The correct fee depends on permit class and the inputs its published formula requires.

Oversize planning
Guide 4 min read

How to measure an oversize load before requesting permits

Measure the configuration that will actually move. Manufacturer dimensions can help identify the item, but attachments, transport position and the trailer affect the loaded measurements.

Oversize planning
Guide 4 min read

Oversize load travel hours, weekends and holidays

A permit can authorize a movement while limiting when it may take place. Plan the trip around each state's conditions and the dates on the issued permits.

Oversize planning
Guide 4 min read

Route surveys, bridge clearances and permitted routes

A map helps organize the corridor. Clearance, structural and access reviews answer different questions and may change the route before a permit is issued.

Oversize planning
Guide 4 min read

State permits vs city and local permits

Review the first and last miles as carefully as the state highway corridor. A state permit may leave other road owners and access authorities to be contacted separately.

Oversize planning
Guide 4 min read

What can make an oversize permit invalid?

Treat a permit as approval for the movement it describes. A changed truck, trailer, load, route or date needs review before the original authorization is relied on.

Oversize planning
Guide 4 min read

Drayage & Ports

Drayage shipping: what shippers need to know

A short truck move with a long list of dependencies: release, holds, appointments, chassis, weight and the empty return all have to line up before a driver can go.

Drayage & Ports
Guide 4 min read

How an import container moves from vessel to final delivery

Vessel to warehouse, step by step, and why a container sitting at the port is not the same thing as a container you can collect.

Drayage & Ports
Guide 4 min read

How export drayage works: from shipper to port terminal

Booking to terminal gate, with the two dates that decide everything: the earliest the terminal will take it and the last hour it will.

Drayage & Ports
Guide 4 min read

What information do you need for a drayage quote?

The facts we need before a drayage rate means anything — container, terminal, weight, delivery point, receiving hours and the empty return.

Drayage & Ports
Guide 3 min read

Drayage costs explained: what can appear on the bill?

What can appear on a drayage bill besides the line haul, and which charges are the terminal’s, the carrier’s, the chassis provider’s or the government’s.

Drayage & Ports
Guide 4 min read

Demurrage vs detention vs per diem: what is the difference?

Three charges that all involve time and are not the same thing. Start with where the box is and whose equipment it is.

Drayage & Ports
Guide 3 min read

Port appointments, last free day and cutoffs

Free time, last free day, appointment windows and cutoffs — the clocks a drayage move actually runs on.

Drayage & Ports
Guide 3 min read

Chassis, pre-pulls and yard storage

Why the container and the thing carrying it are separate problems, and when a pre-pull or a few days in a yard is the cheaper answer.

Drayage & Ports
Guide 3 min read

Customs holds, exams and container release

What can stop an import pickup after the vessel has discharged, and who can and cannot clear each kind of hold.

Drayage & Ports
Guide 3 min read

Live unload vs drop vs transload

Three ways to get the freight out of the box, and how receiving hours and equipment decide which one fits.

Drayage & Ports
Guide 3 min read

Overweight container drayage

What changes when the box is heavy: axle weight, chassis type and route, not just the number on the gross weight line.

Drayage & Ports
Guide 3 min read

How to avoid drayage delays

The pre-pickup checklist. Most drayage delays are decided before the truck is dispatched, not on the road.

Drayage & Ports
Guide 3 min read

Rail Freight & Intermodal

Rail freight shipping: what shippers need to know

Rail is not truck freight on tracks. Two movements run at once — the local switching at each end and the linehaul between them — and both have to work before anything moves.

Rail Freight & Intermodal
Guide 4 min read

How a carload rail shipment works from start to finish

Fourteen steps from confirming rail service to releasing the empty, and why the car sitting at your plant is not the same thing as a car the railroad has been told to move.

Rail Freight & Intermodal
Guide 4 min read

How intermodal rail shipping works

The freight stays in the same box the whole way; the truck and the rail each take the part of the trip they do best. Ramps, not sidings, are what decide whether the lane exists.

Rail Freight & Intermodal
Guide 3 min read

Carload vs intermodal vs unit train vs transload

Four operating models that all get called "shipping by rail" and behave nothing alike. Which one you are in decides the equipment, the facility and the cost.

Rail Freight & Intermodal
Guide 2 min read

Railcar types guide

Railcars are purpose-built, and the commodity is only half the question — how it is loaded, how it comes out and how it is secured decide as much as what it is.

Rail Freight & Intermodal
Guide 2 min read

What information do you need for a rail freight quote?

Origin, destination and weight are not enough. Rail access, commodity, equipment and volume are what turn a rate request into a rate.

Rail Freight & Intermodal
Guide 2 min read

Rail freight costs, demurrage and accessorials

The linehaul rate is one line on the bill. Car time, switching, equipment and operating exceptions are the ones that vary by what happened at your plant.

Rail Freight & Intermodal
Guide 2 min read

Railcar order, spot, load, release and pull explained

Order, spot, load, release, pull — the cycle at your own track, and the difference between a car placed at your dock and a car held because your track is full.

Rail Freight & Intermodal
Guide 2 min read

Waybills, interchange and rail tracking

Rail tracking is a series of reported events, not a moving dot. The document telling the car where to go is what those events are reported against.

Rail Freight & Intermodal
Guide 2 min read

Rail transload shipping

No track at your building does not rule rail out. It moves the question to where the freight changes equipment, and what that facility can actually handle.

Rail Freight & Intermodal
Guide 2 min read

Private railcars, OT-5 and Umler explained

Owning or leasing a car is not the same as being allowed to load it. Registration, mechanical acceptance and the origin railroad's authority are three separate gates.

Rail Freight & Intermodal
Guide 2 min read

Oversized and heavy freight by rail

Transformers, turbines and machinery that are hard to move by road, and the clearance study, car selection and securement that all come before a date.

Rail Freight & Intermodal
Guide 2 min read

Hazmat and tank-car rail shipping

A starting map of classification, packaging, inspection, papers and acceptance — and a clear statement of where the regulations, not an article, take over.

Rail Freight & Intermodal
Guide 2 min read

How to avoid rail freight delays

A checklist by stage, from before you book to after the release, because most rail delays are decided at the plant and in the paperwork rather than on the linehaul.

Rail Freight & Intermodal
Guide 3 min read

Mexico Cross-Border

U.S.–Mexico Freight Shipping Guide

How U.S.–Mexico truckload freight works, and a reading order for every step: documents, brokers, crossing, equipment and quotes.

Mexico Cross-Border
Guide 6 min read

How to Ship Freight From the U.S. to Mexico

The southbound move in seven steps: define the freight, set up the Mexican importer and broker, align documents and plan the crossing.

Mexico Cross-Border
Guide 4 min read

How to Ship Freight From Mexico to the U.S.

Northbound freight from Mexico: Mexican export and Carta Porte, U.S. customs entry, carrier authority and border handoffs.

Mexico Cross-Border
Guide 4 min read

Mexico Freight Documents

The packet for U.S.–Mexico freight: commercial invoice, packing list, bill of lading, pedimento, USMCA origin data and Carta Porte.

Mexico Cross-Border
Guide 5 min read

Customs Brokers for U.S.–Mexico Freight

What customs brokers do on U.S.–Mexico loads, why there is often one on each side, and what to record in the load file.

Mexico Cross-Border
Guide 4 min read

USMCA and U.S.–Mexico Freight

What USMCA changes for U.S.–Mexico freight and what it does not: origin rules, certification data and the 2026 review status.

Mexico Cross-Border
Guide 3 min read

Mexico Border Drayage, Handoffs and Transloading

How loads cross the U.S.–Mexico border: transfer carriers, sealed-trailer handoffs, transloading near the border and what to ask.

Mexico Cross-Border
Guide 4 min read

Through-Trailer vs. Transload for Mexico Freight

Keep the freight in one trailer or transfer it at the border? Compare handling, equipment, carriers, security and cost.

Mexico Cross-Border
Guide 3 min read

Mexico Freight Equipment and Trailer Planning

Dry van, reefer, flatbed, step deck or RGN for U.S.–Mexico freight, and what changes when the trailer or carrier changes.

Mexico Cross-Border
Guide 3 min read

Oversize and Heavy-Haul Freight Between the U.S. and Mexico

Oversize loads to or from Mexico: U.S. state permits to the border, SICT special permits in Mexico, escorts and the transfer.

Mexico Cross-Border
Guide 4 min read

Cargo Security for U.S.–Mexico Freight

Custody maps, seal control at handoffs and inspections, tracking and transload security for U.S.–Mexico loads.

Mexico Cross-Border
Guide 3 min read

U.S.–Mexico Freight Border Delays

Why U.S.–Mexico loads wait: documents, customs review, queues, handoffs, transload docks, equipment and permits, and how to plan.

Mexico Cross-Border
Guide 3 min read

U.S.–Mexico Freight Quote Checklist

What to send for a useful U.S.–Mexico freight quote: lane, dates, freight facts, equipment, handling and a one-line customs status.

Mexico Cross-Border
Guide 3 min read

Common U.S.–Mexico Freight Shipping Mistakes

Twelve mistakes that cost time at the U.S.–Mexico border, from late customs documents to unplanned transloads, each with its fix.

Mexico Cross-Border
Guide 3 min read

Canada Cross-Border

U.S.–Canada freight shipping guide

How a U.S.–Canada truckload works: importer, CARM, customs broker, carrier eManifest, CUSMA, duties, and where to start.

Canada Cross-Border
Guide 5 min read

How to ship freight from the U.S. to Canada

The northbound sequence: define the freight, confirm the Canadian importer, build the customs file, carrier reports, cross, deliver.

Canada Cross-Border
Guide 4 min read

How to ship freight from Canada to the U.S.

Southbound, the roles reverse: the U.S. importer and broker file with CBP, and the carrier's e-manifest and PAPS number link to the entry.

Canada Cross-Border
Guide 4 min read

Canada freight documents

The commercial invoice or CI1, bill of lading, packing list, CUSMA origin data and permits, and why they must tell one story.

Canada Cross-Border
Guide 3 min read

Customs brokers for Canada freight

What a licensed Canadian customs broker does, what the importer stays liable for, and why a freight broker is a different role.

Canada Cross-Border
Guide 3 min read

CARM explained for Canada freight

CARM for importers into Canada: portal account, business number and RM account, broker delegation and release before payment.

Canada Cross-Border
Guide 3 min read

CUSMA / USMCA and Canada freight

CUSMA preference depends on the product's origin, not the pickup address, and it does not remove GST or surtaxes.

Canada Cross-Border
Guide 3 min read

Canada carrier codes and eManifest

The CBSA carrier code, cargo control number and eManifest report, the one-hour rule, and how they link to the broker's release.

Canada Cross-Border
Guide 3 min read

Canada border crossings for truckload freight

Choosing the crossing before dispatch: first port of arrival, broker and carrier alignment, wait times, winter and oversize limits.

Canada Cross-Border
Guide 3 min read

Canada freight equipment

Choose the trailer from the freight, then check the cross-border layer: carrier setup, lane availability and provincial limits.

Canada Cross-Border
Guide 3 min read

Oversize freight to Canada

An oversize load into Canada needs state permits, a crossing that fits and a permit from each province. The border is one part.

Canada Cross-Border
Guide 3 min read

Canada freight duties and taxes

Customs duty, GST, excise and surtaxes on freight into Canada, the dated U.S. surtax note, and why the importer stays liable.

Canada Cross-Border
Guide 4 min read

Canada freight border delays

Why trucks get held at the Canadian border, from invoices and CARM setup to failed PARS, and the checks that prevent it.

Canada Cross-Border
Guide 3 min read

Canada freight quote checklist

What to send for a useful U.S.–Canada quote: lane, freight facts, equipment and border status, with a template to copy.

Canada Cross-Border
Guide 3 min read

12 common U.S.–Canada freight mistakes

Twelve common U.S.–Canada freight mistakes, from treating CUSMA as duty-free to choosing the crossing after dispatch.

Canada Cross-Border
Guide 3 min read

Warehouse operations

Delivery services

LTL

LTL vs FTL

Shared trailer and terminals, or your own truck loaded once.

LTL
Guide 3 min read

How LTL pricing works

What actually moves the number: weight, density, class, distance and handling.

LTL
Guide 7 min read

What is a freight reclass?

The carrier changed the class after pickup. What it measured, and what to compare it against.

LTL
Guide 6 min read

What is a freight inspection?

What the carrier verifies on the dock, and what documentation helps you.

LTL
Guide 5 min read

Why is my LTL invoice different?

Reweigh, reclass and rebill, and what to ask for before you pay or dispute.

LTL
Guide 6 min read

LTL linear foot rules

When a shipment takes up too much trailer length to be rated as ordinary LTL.

LTL
Guide 5 min read

LTL cubic capacity rules

Light, bulky freight, and why space can cost more than weight.

LTL
Guide 5 min read

How LTL freight actually moves

Pickup, origin terminal, linehaul, destination terminal, delivery, and the handling at each.

LTL
Guide 6 min read

Why did my shipment change carriers?

Direct service, interlining, and what a second carrier costs you in time and visibility.

LTL
Guide 5 min read

How long does LTL take?

How days are counted, and why a transit estimate is not a delivery date.

LTL
Guide 5 min read

Why LTL freight gets damaged more

It is handled at every terminal, next to other people’s freight.

LTL
Guide 5 min read

Finding your NMFC number and freight class

The difference between an NMFC item and a freight class, where to verify the current one, and why density is not always enough.

LTL
Guide 4 min read

Commodities

Charges explained

Shipping problems

Checklists

Reference

Freight reference library

Terms, abbreviations, statuses and the numbers people mix up.

Reference
Reference 1 min read

Freight & Logistics Definitions

Search plain-English definitions for freight, logistics, shipping roles, equipment and common charges.

Reference
Reference 12 min read

Shipping abbreviations

BOL, POD, PRO, TONU, OS&D and the rest, expanded.

Reference
Reference 3 min read

PRO vs BOL vs PO numbers

Three numbers people mix up, and which one to quote.

Reference
Reference 3 min read

Tracking statuses

What each status means, and what it does not mean.

Reference
Reference 5 min read

Appointment terminology

FCFS, windows, drop and hook, live load and live unload.

Reference
Reference 5 min read

FOB origin vs FOB destination

Who carries the risk in transit, and who deals with a claim.

Reference
Reference 3 min read

How do I track a freight shipment?

Which number to search with, how LTL and truckload tracking differ, and what to do when the updates stop.

Reference
Reference 4 min read

How do I get proof of delivery?

What a POD shows, where to request the signed copy, which number finds it, and what to do when it notes damage.

Reference
Reference 4 min read

Checking a carrier's MC and USDOT number

Look a trucking company up in FMCSA's free SAFER snapshot and read what its status, authority and safety fields mean.

Reference
Reference 4 min read

Freight insurance vs carrier liability

Why carrier liability and cargo insurance differ, why a loss may not pay full value, and what to verify before pickup.

Reference
Reference 4 min read

Broker vs carrier vs freight forwarder

Who moves the freight, who arranges it, who consolidates it and who handles customs, and which one to call.

Reference
Reference 4 min read